Site

3 posts

• Status Page

  Sun, Oct 12, 2025 changelog , infrastructure , announcements

  📢 Introducing the Knowledge Front Status Page

  At Knowledge Front, trust and reliability are at the core of what we do. While our goal is 100% uptime, providing you with clear, instant visibility into the health of our services is just as important as keeping them running.

  That’s why we’re excited to announce the launch of our new public status page:

  ➡️ https://status.knowledgefront.com

  When an issue arises, the last thing you want to do is wonder: Is it my configuration, or is the platform experiencing a hiccup? This new page is designed to solve that problem, instantly shedding light on the overall resiliency of the system and answering the critical “us or them” question.

• Interface updates

  Thu, Apr 18, 2013 changelog

  In the next few days the web sites for Mailive! and Knowledge Front will receive major updates. We’re putting these updates in place to improve the usability of our monitoring services.

  What’s better?

  • Enhanced mobile and tablet support! We’re introducing a new responsive design for improved consistency across phones, tablets, and traditional browsers.
  • Smaller and faster load times! Our philosophy is to make monitoring and alerting simple and reliable for you, so there’s not much extra eye candy to get in the way of the user experience.

  What’s changed?

  • Configuration and Settings menus have moved to the top.
  • The redundant alert configuration page has been removed. For now. Since it was only a slightly different layout of the same information available under the Monitor Configuration it has been set aside for the moment. Future plans include bulk editing of alert settings at which time it will resurface.

  As with any substantial change there may be a few issues that, even after months of testing, only come out in the real world. Let us know of any problems and we will fix them as fast as possible.

• Help for Help

  Wed, Oct 3, 2012 changelog

  Help!

  We’ve put gobs of hours in to making Knowledge Front’s tools easy to use and understand. We also put gobs of hours in to listening to our user base. And we’ve found…..we’re not perfect.

  Shhhhh…..

  

  So, we’ve finally launched a new library of Help Pages that is sure to improve usability. The new pages are:

  • Formatted for the thinking person (i.e. easier to navigate)
  • Searchable (pure genius!)
  • Chock-full of new instructions (such as setup play-by-play with screenshots)
  • Updated more frequently

  From now on, if you can’t figure it out, check out our new Help Pages. The answer you’re looking for may actually be there.