Reduce Downtime Costs and Impact to Your Business

Your business is at stake when your website or e-mail servers are down. The cost isn't just financial— you can lose your customers' trust and attention.

Use external monitoring to be a trusted partner in your IT operations. Give your IT staff the tools to notify them— proactive notifications— when disruptions occur. Not if disruptions occur, but when they occur.

Reduce the cost of downtime by knowing when it happens!

Fast Setup

You can get started monitoring critical IT services in 10 minutes. The initial setup process is simple:

• Configure the service you would like monitored
• Configure the alert you would like to receive

Ten minutes of upfront work for peace of mind.

No Software Installs

External monitoring is a hosted service. For you that means:

• No complicated software to install
• No expensive infrastructure to buy

24/7 Reliable, Distributed Monitoring

The purpose of simple and reliable monitoring is that it runs in the background and you can depend on it.

You don't want to receive alerts in the middle of the night when there's nothing actually wrong. We've invested significant development time to reduce false positives. When you receive an alert you can trust that something is actually going on.

Monitoring IT services from several distributed locations requires extensive infrastructure and software engineering. You don't have to invest your limited time and capital budget into building your own solution. We've done the work for you.

Extensive Protocol Support

• HTTP(S)
• SMTP (using advanced round-trip e-mail monitoring)
• DNS (A, CNAME, PTR, and MX records)
• FTP
• SSH
• ICMP (ping)
• Custom TCP Ports

Configurable Monitoring

You have the ability to select a monitoring interval: 1 minute (3 minutes for SMTP round-trip) up to 30 minutes.

Select the interval that works best for your services.

Smart and Flexible Alerting

Get notified when the monitoring service detects any disruptions. We support sending:

• Emails
• SMS messages
• Automated voice calls

Configure as many alert destinations as you need. This lets you notify many people at the same time.

You can receive both down messages and up messages. Down messages let you know when a disruption has been detected. Up messages let you know when service has been restored.

You can also customize the alert message content. Write your own custom message subject and body. Add in relevant information to help your IT team respond quickly.

Performance Graphs and Dashboard

Get immediate insights into the responsiveness of your services.

View real time and historical data using a web-based dashboard. The dashboard supports both desktop and mobile browsers. We've also built it to work great for network operation centers.

The dashboard displays a time series graph of response times for each monitored service.

Clear indicators highlight any services that are not responding.

Reporting

Get weekly and monthly summary reports delivered to your inbox.

HTTP API and Custom Integration

Advanced uses and custom integration are available through the HTTP API.

Many customers use the HTTP API to:

• Automate the configuration of new and existing monitors.
• Integrate external monitoring with existing monitoring systems, like Nagios.

Technical Support

Have questions? Need help getting started? Not sure why something is failing?

We're here to help! Get in touch with our support staff through e-mail or phone.

You may also read through our comprehensive online documentation.

Client Driven Development

We focus development efforts on two areas:

• Improving the reliability of monitoring
• Features that you need most

We love receiving feedback from our clients.

No Risk

We believe in the value of our service. Try us out.

You can get started in minutes and use 30 days of free monitoring.