Maintenance

3 posts

• MX Update for Microsoft Services

  Wed, Feb 26, 2014 maintenance

  If you are still using mail.global.frontbridge.com as your MX record in conjunction with any of the Microsoft hosted e-mail services such as FOPE (Forefront Online Protection for Exchange) it may be time to update to mail.messaging.microsoft.com

  Recently we learned that one of the IP addresses backing the mail.global.frontbridge.com DNS record has stopped responding to network requests. Upon further investigation turns out this legacy DNS record is being deprecated and Microsoft asks everyone to use the newer mail.messaging.microsoft.com record.

• Maintenance Complete

  Sat, Feb 11, 2012 maintenance

  The maintenance and migration has been completed. All alerting was enabled right around 9:30 Eastern as expected. We will continue to monitor everything very closely, but if there are any questions or any odd behavior don't hesitate to let us know.

  Thank you!

  https://www.knowledgefront.com/support/

• Maintenance Notification

  Tue, Feb 7, 2012 maintenance

  On Saturday, February 11th, at 9am Eastern we will be pausing the round trip e-mail tests and alerting to perform maintenance. This maintenance will complete the final step of a migration that has been in progress the last few weeks.

  During testing the migration itself takes around 5 minutes. Allotting time for verification and a little wiggle room we anticipate the maintenance will take around 30 minutes.

  Once the maintenance is complete Knowledge Front and Mailive! will be on a new set of database servers as well as new web servers. With the increased performance we expect that all aspects of the system will be much more responsive and allow room for continued growth.