Round-Trip Monitoring for Exchange

The simple, reliable solution to monitoring Exchange mail flow.

How do you know when Exchange isn't sending and receiving Internet e-mails? How do you test Exchange mail flow?

The simple answer is: external round-trip monitoring.

Office productivity grinds to a halt when Exchange is down. Be proactive and set up round-trip monitoring of Exchange Internet mail flow.

How does round-trip monitoring work?

Round-trip monitoring is end-to-end monitoring from a trusted, external source. An e-mail is sent to a mailbox in your domain. Your Exchange server receives that message and responds.

Responses received back are logged and recorded for performance tracking.

Responses that are not received back trigger alerts and notifications to your IT team.

These round-trip tests happen every 10 minutes, 24/7.

Critical Insights

Round-trip monitoring tests many critical underlying services:

  • Your domain’s DNS MX records
  • Your Exchange servers
  • Your SMTP gateways or e-mail filtering services (for example: Proofpoint or Mimecast)

Bottom-line: round-trip monitoring is an early warning system for larger issues.

Comprehensive Exchange Support

We’ve got you covered with support for:

  • Exchange 2013
  • Exchange 2010
  • Exchange 2007
  • Exchange 2003

Exchange Online and Hosted Exchange

Round-trip monitoring works with Exchange Online and other hosted Exchange services.

Use round-trip monitoring to verify the availability of these cloud services.

No Licensing or Infrastructure Costs

This is a hosted service. That means:

  • No complex or expensive licensing
  • No complex or expensive extra infrastructure to manage

Don't Wait To Be Proactive

Without round-trip monitoring e-mail delivery problems will catch you by surprise when they happen.

How much would 1 hour of Exchange e-mail delivery disruption cost your organization?

Get started with IT monitoring today.

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Read more about the features that come with Knowledge Front's external monitoring service.

Not ready to try it out? If you have any questions, please get in touch. We're happy to answer any questions.