Alert Destinations
Alert Destinations are the delivery point for alerts (SMS, Voice call, E-mail). Each destination may be assigned to multiple alerts. While creating or editing an alert all the destinations defined here will be available for use in the alert.
The system is able to deliver alerts via Email, SMS, or Voice calls to any number of destinations.
Label: A simple description of the number or email address Destination Type: Email, SMS, or Voice. The method used to deliver the alert to this destination Destination: Email address or phone number. Add to all alerts: Convenience method to add this destination to all alerts defined in the system.
Replying STOP to any SMS message will Permanently stop all SMS messages to that mobile device.
To stop alerts temporarily use the Pause Alert function from any of the alert configuration pages.
Special note regarding SMS alerting and Indian mobile devices: the Indian government has established regulations impacting the deliverability of SMS alerts. First, any phone number listed in India’s Do Not Call Registry will not be able to receive SMS alerts. The owner of the mobile device must follow these specific instructions provided by the Indian government. Second, SMS alerts will only be delivered between the hours of 9 A.M. and 9 P.M., local time in India. We apologize for these limitations, but they are regulations enforced by the Indian government.
Currently voice alerts are only available for US, Canadian, and UK numbers. We are currently working on international voice calls. Feel free to contact us if interested in this feature.
Email alerts are sent by alert@knowledgefront.com. This is an unattended email address. Please use support@knowledgefront.com for questions.
In order to facilitate reliable delivery at an increased rate the Knowledge Front alerting system utilizes a pool of phone numbers
SMS and Voice Numbers:
- +1 (952) 955-9678
- +1 (952) 513-4544
- +1 (952) 314-5455
- +1 (952) 236-1477