Standard Features

You have the power! Monitor every minute, up to every 30 minutes. And we don't lock you into one or two configuration options. Get the testing you need when you need it.

See what's going on, in detail, at a glance. The Dashboard was built for network operation centers and is great for a quick view into the external monitoring.

All web reports are generated with real-time data. No more waiting around to see what errors occurred when.

Knowledge Front customers receive weekly and monthly RDP network performance reports, automatically generated and delivered (via E-mail) - another great way IT can communicate how network assets are performing.

We are IT people, so we know the drill (i.e. network resources don't sleep). Contact us any time, any day. Or, if you'd like a hand diagnosing an issue, give us a ring. Either way, we're here to help.

If we don't have what you need, contact us. We'll figure out a way to make it happen.

Heavy sleeper? Not to worry. Knowledge Front's system can send alerts repeatedly, but not in an annoying way. With every repeat of the same alert, the interval time is doubled. So the alert will continue to repeat, but the system won't bombard someone if they are not in a position to repair the issue.

To avoid unnecessary panic during maintenance periods, Knowledge Front monitors can be paused - - for however long you want. Taking aAlerts off pause may be done manually or by letting the pause time expire. So eve if the paused alerts are forgotten, they will still come back online.

250 SMS Messages or voice calls per month are included with each monitor, for every month of paid service. The total is cumulative. For example, if there are 4 monitors configured the total number of included SMS or Voice alerts is 4 * 250 = 1000 (i.e. 4x250).

There will be a $0.10 USD charge for each SMS or voice call performed over the included amount.

When an alert is triggered SMS messages are sent to the configured destinations.

Everyone probably doesn't have a company-issued cell phone, which will receive SMS alerts, right? Configure Knowledge Front's alerting system to call support personnel, whenever an alert is triggered, and a computer operator will read the text of the alert message.

Time and date stamped e-mail alert notifications are still the preferred form of notification for many IT and business managers.